Paddle

Real-time payout updates via mobile notification.

The Challenge

Paddle's merchants needed immediate notifications about their payouts and revenue updates. Email notifications were often delayed or missed, causing anxiety about payment status.

The Solution

Using Appio, Paddle implemented:

• Instant payout notifications when payments are processed
• Revenue milestone alerts for daily/monthly goals
• Payment failure notifications for immediate action

The Results

• Reduced support tickets about payout status by 60%
• Improved merchant satisfaction scores
• Faster resolution of payment issues